No signal after landing
Turn the NordSim line on, set it as the mobile data line, and enable data roaming for that line only. Restart the phone.
Troubleshoot
QR will not scan
Increase screen brightness, or enter the activation code manually from the order page. Install while connected to Wi-Fi.
Phone says eSIM is not supported
The device may be locked to a carrier or lack an eSIM chip. Check the compatibility page, then confirm the phone is unlocked.
Data runs out early
Hotspot and video use the allowance quickly. Choose a larger plan next time, or contact support if your plan offers a top-up.
Wrong country plan
An unused eSIM can be replaced before it first connects. Contact support with the order number.